Return Policy


Return Policy

  1. We will be happy to provide a refund or exchange for any item, provided it is returned in “as new” condition within 15 days of receipt;
  2. The refund will be for the full value of the returned item, unless otherwise noted. Shipping and handling fees will not be refunded. 
  3.  If you believe your item is defective, please return it so that we can inspect it and contact you to discuss an appropriate resolution. If we agree that the product was defective, the cost for shipping a replacement will be waived.
  4. You can only initiate a return after an order has been marked as shipped.
  5. Upon receipt of the returned item, we will contact you via email within two business days and process your request for a refund or replacement as quickly as possible. Your credit card should be credited within 10 business days of the time that you receive this email. Credit for returned items will be applied to the credit method that was used to make the purchase. The return credit should be reflected on your statement within one or two billing periods, depending on your financial institution's billing cycle.
  6. Please save all packaging material and paperwork for the order if shipping damage is a possible issue.  If you dispose of packaging material or attempt to return the merchandise without contacting Anonymous Hermit, you jeopardize our chances of making a claim, and you may not receive credit for the return.

Disclaimer

To the fullest extent permitted at law, Anonymous Hermit is providing this web site and its contents on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Anonymous Hermit does not warrant or represent that the information accessible via this web site is accurate, complete, or current. Price and availability information is subject to change without notice. Except as fully stated on this website, to the fullest extent permitted at law, neither Anonymous Hermit nor any of its affiliates, directors, employees, or other representatives will be liable for damages arising out of or in connection with the use of this web site or the information, content, materials, or products included on this site. This is a comprehensive limitation that applies to all damages of any kind, including (without limitation) compensatory, direct or indirect or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties. For the avoidance of doubt, Anonymous Hermit does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Anonymous Hermit its affiliates, directors, employees, or other representatives.